In Linux, running as Root, no pre-existing csv files. Will check out
the permissions and working directory to be sure.
This is the first time we've run Analyze on Linux, but we've run MMRX
successfully on Linux to Check/Fix multiple times.
- Kelly
-----Original Message-----
From: Meeting Maker Discussion List
[mailto:MMXP-***@LISTSERV.EMORY.EDU] On Behalf Of Ian Eiloart
Sent: Wednesday, March 30, 2005 8:05 AM
To: MMXP-***@LISTSERV.EMORY.EDU
Subject: Re: [MMXP-TALK] MMRX Analyze Broken
--On March 30, 2005 07:43:43 -0500 "Anderson, Kelly"
<***@UMICH.EDU>
wrote:
> I'm running 7.5.3 on RH Linux. When we start Analyze (on Linux),
> within less than a minute we get this error:
>
> line 9: XXXX Segmentation Fault
Hmm, in general MM 7.5 software misbehaves badly when faced with
permissions problems. Make sure that you have write access in the
directory that mmrx is installed (I know that's bonkers, but that's
where it wants to write the file - it's a windows thing, I think), and
in your current working directory.
If you have existing data files users.csv or events.csv - make sure you
have write permissions on those files, too.
> The XXXX is a number (for example 5693) that changes each time we run
> analyze.
>
> There is no output file, except for a line or two of nonsense.
>
> I've copied the bak file to a windows machine and tried it there with
> the exact same results.
>
> When we ran MM servers on Windows, I ran Analyze without any problems.
> But then again, I was running 7.2.1 on Windows.
>
> So, yes, Analyze is broken. Tech Support mentioned Bug #8080 in their
> response, but I can't query that bug in the bug list on their support
> site, I'm told I don't have access to that bug report.
>
>
>
> - Kelly
>
> -----Original Message-----
> From: Meeting Maker Discussion List
> [mailto:MMXP-***@LISTSERV.EMORY.EDU] On Behalf Of Ian Eiloart
> Sent: Wednesday, March 30, 2005 6:00 AM
> To: MMXP-***@LISTSERV.EMORY.EDU
> Subject: Re: [MMXP-TALK] MMRX Analyze Broken
>
> --On March 28, 2005 18:49:56 -0500 "Anderson, Kelly"
> <***@UMICH.EDU>
> wrote:
>
>> Hey fellow MM Admins....
>>
>> I've been recently told by MM Tech Support that there is a "Known
Bug"
>> in v7.5.3 that prevents the MMRX Analyze function to work...at all.
>> As I'm sure you can appreciate, this is preventing me from providing
>> any management reports or usage tracking as we are accustomed.
>>
>> For those of you who may be in a similar position, do any of you have
>> a workaround? Tech Support was unable to provide me a workaround
>> aside from "it's fixed in version 8.5".
>>
>
> Well, mmrx isn't completely broken. I use it in MacOSX.
>
> However, it does often crash on completion - fortunately after writing
> the output file.
>
> It does also write a lot of nonsense into the output file. Some of the
> data just isn't what it is supposed to be.
>
> And, it lets you analyse a period that ends before it starts.
>
> So, yes it is broken in lots of ways, but it does still produce some
> useful output. I find the last login date is useful for keeping track
> of who really is using meetingmaker. Currently that's about 40% of
> registered users.
> --
> Ian Eiloart
> Servers Team
> Sussex University ITS
>
>
> * MMXP-TALK Web Page:
> http://WWW.LISTSERV.Emory.Edu/Archives/MMXP-TALK.HTML
>
>
> * MMXP-TALK Web Page:
> http://WWW.LISTSERV.Emory.Edu/Archives/MMXP-TALK.HTML
--
Ian Eiloart
Servers Team
Sussex University ITS
* MMXP-TALK Web Page:
http://WWW.LISTSERV.Emory.Edu/Archives/MMXP-TALK.HTML
* MMXP-TALK Web Page: http://WWW.LISTSERV.Emory.Edu/Archives/MMXP-TALK.HTML